Lifetime Warranty
CellFix, LLC offer a limited lifetime warranty on all parts and labor associated with repairs completed and verified performed by our technicians. This limited lifetime warranty covers manufacturer-related part defects on parts installed by CellFix, LLC as well as labor associated with the repair, and does not cover supplemental damage.
Supplemental damage is defined as any damage unrelated to the preceding authorized repair, such as additional physical damage, accidental damage, or liquid damage. Manufacturer-related part defects are defined as a spontaneous or abrupt decline in normal device functionality of part/issue repaired.
Special iPhone Screen Lifetime Warranty
Screens branded XO7 covers any damage! (tech damage, ripped flex cables, broken LCD, broken OLED,… as long as the cover glass is not cracked!) for the life of your device. Exceptions listed below may still apply.
Exceptions to Lifetime Warranty
While some things are excluded, it’s a small list.
- Physical and/or liquid damage – We are unable to return liquid or physically damaged parts to our distributors, which means we are unable to warranty them for our customers.
- Accidental Damage – We are unable to return accidentally damaged parts to our distributors, which means we are unable to warranty them for our customers.
- Battery Replacements – Battery replacements come with a one-year warranty, exceptions to this will be noted in the customer account.
- Game system repairs – Damage to game systems will not be covered under our lifetime warranty, the repairs are variable in their warranty length, which will be discussed with the customer.
- Soldered charge ports – Damage to soldered charge ports is almost always due to accidental damage. We will review the damage and repair under warranty if the port is proven to be poorly installed.
- Microsoldering – Most microsoldering repairs provide a 90 days warranty, due to the complex nature of soldering on the microscopic level.
- Charging Ports – due to the nature and use of charging ports we provide a 60 day warranty on charging port flexes.
- Special Order Parts – Warranties are as specified by our part vendors.
- Repair by someone other than CellFix, L